Delivery and returns

Delivery tariffs: Астана — 1 500 ₸, Костанай — 4 000 ₸. An order to a tariff city starts from 10,000 ₸ of goods. Delivery to a city without a tariff starts from 25,000 ₸ and is free. Below these amounts delivery is unavailable.

Pickup is placed at the chosen warehouse. The warehouse address is shown at checkout.

If fewer items are issued than were paid for, the unissued part is returned to the partner’s cabinet balance.

Cosmetics, hygiene goods, food and other goods of proper quality are not returned after issue when they belong to categories that cannot be returned. The shop replaces goods of improper quality or returns the money after it reviews the claim.